Our Team

Mark is the Chief Data Protection Officer for FFC. His responsibilities include managing the company’s data protection policies and controls in light of the ever changing global security requirements and challenges. Mark also manages FFC’s Project Management Office to ensure that our ongoing projects are appropriately controlled and managed in coordination with our Member partners.
Mark joined FFC in 2018 with more than 35 years of experience in systems implementation, project management and consulting with Ernst and Young, Reebok, the adidas Group, Rockport and other companies. In addition, Mark has managed Sarbanes Oxley controls reporting as well as responses to internal and external security audits including those involving Payment Card Industry Controls (PCI).

Lynn's role at FFC is to unify customer support and guide the organization in program and system development that allows for greater impact on improving supplier/producer conditions.   Lynn is responsible for leading the Account Management team that’s committed to maximizing members satisfaction with FFC.
Lynn’s background includes both senior IT executive and business executive roles and she is a Certified Public Accountant (CPA) in the state of Massachusetts.  Lynn has strong customer engagement skills, and an in-depth knowledge of IT and business management.  While Vice President at adidas Group, Lynn was responsible for the Global IT side of e-commerce.  She also managed the Application Engineering and IT Support department which included the PMO office, Global Software Development, Enterprise Integration, Global Testing,  Global Application Support and IT Training teams.  At Reebok, Lynn led the complete Global SAP transformation for all Reebok Brands and subsidiary locations.  Prior to Reebok, Lynn worked as a Senior Auditor at Ernst & Young.

As the FFC products have expanded in scope and capability, the CTO has delegated responsibility for ongoing product development to one or more deputies. Brendan is the product manager for the core FFC product modules and as such he plans, and guides product development and enhancements for the main FFC CSR solution. In addition, Brendan also helps the CTO consider architectural changes to the FFC products to support emerging requirements and new trends in the compliance industry; and he serves as account executive for specific FFC members and MSI clients.
Brendan joined the FFC in 2008 with over 30 years of general management and web-based Software Development Management experience with Ph.D. in the geology and background in environmental chemistry, tourism, and corporate social responsibility industries.

John is FFC’s Lead Software Development Engineer. In addition to the software he develops, John provides oversight and quality control on the software developed by others ensuring it meets FFC software development life cycle standards. John manages the FFC source control libraries, and manages the software release duties. John also helps the CTO evaluate add on software tools and their integration into the FFC environment.
John joined FFC in 2007 and has over 12 years of experience in the design and development of complex web-based applications in a number of different industries.
 

Laurie is an FFC Project Manager assigned to specific FFC members and non-profit customers. As a system designer and Project Manager, Laurie oversees the planning, implementation and tracking of FFC software updates using Agile/Scrum project management methodologies, including ticket creation/requirements specification, cost estimation, assistance with QA, and problem resolution. Laurie meets regularly with assigned FFC clients to train and assist them with all aspects of the FFC platform, from onboarding new users to supporting specific technical needs. She also facilitates member webinars, and maintains the online documentation for FFC.
Laurie joined FFC in 2011 and has over twenty years of experience as a Business Systems Analyst and Project Manager in the consumer goods industry.

Julie McCarthy is Senior Manager of Member Services. Julie and her team of account managers meet regularly with assigned FFC members to train and assist them with all aspects of the FFC platform, from onboarding new users to supporting specific technical needs.  Julie works to help clients understand the full potential of FFC and acts as liaison for updates, requested improvements and custom development with the FFC technical team.  Julie is available for demos or meetings to address any questions regarding the FFC platform.
Julie joined FFC in 2013 and has over 13 years of experience in the agriculture, and consumer goods industry as a General Manager, and business analyst.


Kelly’s role is to provide strategic business analysis services to FFC Members.  Her focus is to work closely with the members to gain an in-depth understanding of the member’s business strategy processes, and roadmap in the context of FFC custom development.  Through this process she identifies functional details of custom development, creates detailed design documents and cost estimations that can then be approved by the client, interpreted, and executed by the software development team.  She also is involved in QA for everything from new development to problem resolution. 
Kelly joined FFC in 2018 with over 15 years of experience in IT Training and Marketing and has worked in large companies like Reebok international as well as small startup technology companies.

As Business Development Manager, Emily is responsible for conducting industry analysis, assisting with the design and development of sales and marketing initiatives as well as managing and coordinating our Annual Member Meeting. Emily leads and assists with various special projects to contribute to the FFC’s continued growth and transformation. Additionally, Emily is responsible for offering support services to our non-profit customers.
Emily joined FFC in 2015 with over six years of Ethical Sourcing and Marketing experience at Hasbro, Inc.

Terry joined FFC in 2021 with over 25 years of experience in Human Resources, Compliance, Training, Project Management, Customer Support, and Account Management most recently in a startup technology company with a SaaS based product.

Tim joined FFC in October 2021 with over 25 years of experience in Quality Management, Sourcing, & Corporate Social Responsibility working in the footwear & apparel industry for leading brands like Rockport, Cobb Hill, Aravon, Dunham, adidas, Reebok, Ralph Lauren, and Reef.
Tim works as an account manager for assigned FFC members to assist with all aspects of the FFC platform.  He is focused on creating long term relationships with these members to ensure they are well trained and are getting the most out of their FFC membership.

Bala has recently completed his doctorate in Textile Technology Management, with a minor in Operations Research at at NC State University. While pursuing his doctorate, he was a member of the FFC team, where he offered his invention “a risk rating methodology that uses compliance data to compute and predict risk in supply chain” to the industry and FFC community in the form of the AuRA product. In addition to his role as the AuRA product manager, he manages large development programs. Bala is an expert in data models, metric design & risk modeling and his work spans both academic and industry space. He has spoken at multiple conferences and consulted with some of the largest companies in the retail, technology and apparel space. His work focuses on the areas of Supply Chain Compliance & Risk Management (SCCRM), Supply Chain Design/Redesign and International Trade. His research areas also include risk prediction methods, standardization and process design using risk data. Bala is an avid open-source contributor with contributions to multiple database codebases and over a thousand Wikipedia articles. He has a bachelors in Electronics Engineering and an MBA in Supply Chain Management. He enjoys hiking, photography and teaching during his spare time. Bala lives with his family in Raleigh, NC.

Sarah's main focus in FFC is managing supplier master data. In addition, Sarah contributes to FFC in many other ways including help desk support, system documentation, and finance and accounting. Sarah has more than a dozen years of experience in Insurance, and farm management prior to joining FFC In 2000. Sarah lives with her family in the mountains of Vermont.